|HAL of Space Odyssey|
I tell you this to illustrate the fact that you can program a machine (most computers) to think like a human, draw conclusions and make valid predictions. In the same vein, it is possible for these same machines to perform normal household tasks, including what is in the Google AI article, making a call that sounds like a human being. Robots replaced human beings long ago on auto assembly lines, as well as other automated businesses. Remember HAL from Space Odyssey? Started out a team player but turns on his makers and controllers. This was 2001. We're way beyond this today.